AWS outage causes chaos for Amazon Warehouse workers

SEATTLE – Amazon’s warehouses across the country shut down on Tuesday as outages in the company’s cloud computing system wiped out the t...


SEATTLE – Amazon’s warehouses across the country shut down on Tuesday as outages in the company’s cloud computing system wiped out the technology that powers the company’s logistics operations.

The disruption came during the peak holiday season, with Amazon already facing more complicated and expensive logistics during a labor shortage. Usually, Amazon’s share of online sales practically increases every day closer to Christmas.

Amazon Web Services began reporting an increase in “error rates” in its cloud operations on Tuesday morning. Amazon uses its own cloud services as the backbone of its operations, and workers across the country have reported that scanners and other systems they use to process products have stopped working.

“The AWS team is working to resolve the issue as quickly as possible,” said Richard Rocha, an Amazon spokesperson, in a statement. On Tuesday evening, the company said it had fixed the network issue and was working to resolve all system-related issues.

On Facebook and other online forums, workers shared hundreds of status updates. Some said officials sent them for their lunch break an hour earlier, hoping the issues would be resolved when they returned. Others said their officials asked them to sweep the floors or offered unpaid time off for people who wanted to leave earlier. Many said they were just waiting.

“Some people are playing cornhole on time and some are relaxing in the break room,” a Midwestern employee wrote on Facebook.

Businesses that rely on Amazon’s cloud computing have also experienced disruptions. Customers have reported issues with Roomba vacuums, Amazon’s Alexa voice assistant, and Disney’s streaming service. Ticketmaster noted this delayed the presale of tickets for Adele’s tour.

At around 6 p.m., Amazon’s cloud computing division said, “Many services have already recovered, however, we are working on a full recovery of all services. “



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Newsrust - US Top News: AWS outage causes chaos for Amazon Warehouse workers
AWS outage causes chaos for Amazon Warehouse workers
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