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Marina Goldman: At CDH, ‘smiling behind this mask’



Published: 4/22/2020 4:27:01 PM

Gratitude is its own medicine. It can be difficult to maintain hope in these trying times, but my faith in humanity was restored from an unexpected personal health crisis.

On a recent Friday, I found my way to Cooley Dickinson Hospital’s emergency room with excruciating abdominal pain. Eight hours later, I was discharged following a laparoscopic appendectomy. In between, everyone I encountered was deeply compassionate, caring and seemed to be responding to this moment with an extra dose of professionalism, kindness and humility.

From the intake nurse “in training” to the staff member who transported me to the CT scan, from the two physician assistant’s in the ER to all the ER, operating room and recovery nurses, the technicians, the cleaning staff and, of course, the surgeon and the anesthesiologist, everyone seemed to be saying “you may not be able to see it, but I’m smiling behind this mask.” 

But I could see it – in their eyes – they all truly meant it when they said, “we hope you feel better soon.” Although I had no interaction with the infection control team, as a nurse myself, I noticed everyone’s strict adherence to universal precautions. The nurses even advised me to drink my contrast fluid through a paper straw under my mask! Bravo! I also noticed the new set up for ER triage and I felt very safe and taken care in terms of limiting my exposure for the whole four-plus hours I was in the ER.

We are blessed to have such a wonderful community hospital filled with extraordinary caring people who give their all to our community. Thank you Cooley Dickinson. You truly are heroes!

Marina Goldman, NP

Montague



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